Shipping Policy

Shipping Policy

Once you’ve successfully placed an order, you’ll receive an order confirmation sms and email. Within 24 hours of placing an order, you will receive a verification call from our Customer Service (C.S) Department to verify the order details (You can inform them of any order specific instructions or ask them any product related queries). Once your order has been confirmed by our C.S Department, it would be communicated to our warehouse for shipment.

You can pay for your orders through the following payment modes:

1: Cash on Delivery (COD)

In case of the item(s) in the order through COD are out of stock in our warehouse, then we will only ship the available article(s).

In case of an order not being verified through our CS Department within 72 hours of being placed online, it would be put on hold.

You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2-4 business days. Please do not accept the shipment (s) in any flyer other than Santosh Kumar.

2: Bank Transfer / Internet Banking

INSTRUCTIONS FOR BANK TRANSFER:
Please transfer/deposit the order amount to the following bank account and email the deposit receipt to eshop@santoshkumar.com.pk or Whatsapp on 03156732558 to confirm your order.

Bank Name:
Bank Al Habib

Account Title:
H&M Enterprises

IBAN Number:
PK63 BAHL 0254 0981 0170 4301

Account Number:
0254-0981-017043-01-0

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